SlideInk support
Need help with SlideInk?
Have a question, found a bug, or need help with SlideInk? Email us — answers to common questions are below.
Frequently asked questions
The SlideInk handle doesn't appear.
SlideInk needs permission to display over other apps. Open SlideInk and allow it when asked, or turn it on in your phone's Settings under Apps › SlideInk.
The handle disappears after a while or after a restart.
Some phones, for example Xiaomi, OPPO or Huawei, stop apps in the background. In your phone's settings, allow SlideInk to autostart or run in the background and turn off battery optimization for it.
My reminders don't arrive on time.
Allow notifications for SlideInk and, when asked, enable precise reminders (Alarms & reminders). Battery saver settings can also delay reminders.
Voice reminders don't work.
Voice input uses your phone's speech recognition service, for example from Google. Make sure it is installed and enabled.
How do I get SlideInk PRO on a new phone?
Sign in with the same Google account you used to buy SlideInk PRO. The purchase is restored automatically — you don't pay again.
Are my notes transferred to a new phone?
Yes, with a backup. In SlideInk, open Backup and save your notes and reminders to a file or to Google Drive. On the new phone, install SlideInk and restore the backup before adding anything new, because restore works only in an empty SlideInk.